State Farm® Insurance Agent Ryan Lyons

"Victoria is amazing! Called in with an urgent need and she called me back after hours to take care of me and make sure I had everything that I needed. The State Farm branch is amazing with communication and timelines. Would make it hard to leave to find other insurance providers. Victoria needs a raise!"

"Ryan explained in detail and gave me exactly what I needed in my budget which pleased me immensely."

"I Deborah have car insurance with State Farm/ Ryan Lyons. . I chose them because of there reasonably priced and amazing customer service and I will recommend my family, friends and co- workers to them. I have been with them for over 10 years. Thanks Ms. Jessica for all you do...."

"Diane was very helpful and took care of my needs very professionally. Ryan's office is very quick to respond to anytime I call them. Thanks."

"This location is top-notch! They are always ready and willing to provide excellent customer service. We were skeptical about switching, but now realize, we made an excellent choice. We are here to stay!"

"Diane went to all links to find out the situation with my challenge
She was absolutely amazing and followed up quickly with me"

"The team at this office is exceptionally responsive, courteous, and deeply empathetic. They truly take the time to care for your needs, ensuring you have the right protections in place to safeguard what matters most.""

"Diane was very helpful in helping me make a policy decision. I have been with State Farm for many years and they are always there to answer questions. Thanks"

"Always helpful, friendly, positive and precise."

"Teresa created a warm & pleasant experience. She is knowledgeable & listened effectively to determine my needs! I’m happy to be a part of the State Farm Family 😊"

"Daniel was good at getting me the best deal"

"Been with them for years. Very thorough agent and staff. Always able to explain and answer any questions I have."

"I had a very disappointing and frustrating experience with this State Farm agent (Jos).

He contacted me asking if I wanted an insurance policy and addressed me by the wrong name (“Mr. Riggins”). Despite that, he proceeded without properly verifying my identity—no ID, no date of birth, no basic confirmation.

I agreed to a $194 policy, but when the paperwork was sent over, I realized the policy was not even in my name—it was in my brother’s name. I immediately called back within minutes to cancel the policy.

Even though I canceled right away, the $194 charge still went through. Since then, I’ve been calling for over a week trying to get my refund, and every single day I’m told something different:
– “It’s being mailed”
– “You’ll get it in 48 hours”
– “You’ll get it in 24 hours”

Yet I still have not received my money.

What’s even more concerning is the lack of accountability and communication. The agent has stopped responding, and no one seems to take this situation seriously. For a major company like State Farm, this level of negligence—failing to verify identity and mishandling payments—is unacceptable.

This has caused unnecessary stress, especially during a difficult time. I would strongly caution others to double-check everything and be careful when dealing with this office.

I have never experienced anything like this before, and I am extremely disappointed in how this has been handled."

"Love the office. Ryan and his staff are always ready to help and quick to get things taken care of! State Farm has changed so much the last couple of years and I am here for it!!!"

"From the first call, they answered the phone and listened! I’m so far, very pleased with the agent switch!"

"I really appreciate the time the agent spent with me going over all of options for car insurance, and emailing me information to review."

"Mrs. Theresa is amazing made me feel like family always checking up on me I recommend her for anyone"

"Theresa Dotson provided an excellent experience as my State Farm agent. She was friendly, attentive, and took the time to ensure I had the right coverage for both home and auto—while saving me $1,200 annually. Highly recommend her for anyone looking for knowledgeable and customer-focused service."

"Switching insurance providers can usually be a massive headache, but Jose made the entire process for my home and auto smooth and straightforward. He was incredibly professional, took the time to walk me through all my options, and ensured I was getting the best coverage possible.

Jose really knows his stuff and answered all my questions without any of the usual high-pressure sales tactics. If you're looking for someone who is knowledgeable, responsive, and genuinely cares about getting you the right deal, I highly recommend reaching out to him. Thanks again, Jose!"

"Great experience working with Mrs.Dotson"

"Jose came to my rescue as I muddled my way through a myriad of different companies, flooding my email and phone with quotes that didn’t fit my needs. Only Jose had the patience and persistence and personality to get me through it and to make the right decision. He’s an huge asset to State Farm. Thank you again, Jose."

"Quick and easy switch from a different insurance company. Jose was very helpful in answering all my questions."

"My driving record hasn’t been the best ! However with the new way State Farm is setting their rates , I was about to go from paying 1/3 of what I was with my previous insurance company ! Now I can not say if they can save you just as much but they CAN HELP! Daniel , Charleston, and the ladies at the front desk all helped me! They are friendly and nice. They listen to what you are asking, they answer all questions , give you excellent advise for your own personal situation and experience ! They answer the phone when you call or they will text you back asap. They are more of a friendly family environment than anything ! Which is perfect ! They have helped me not only with my policies but with my life.
I am beyond grateful to be with this particular State Farm !"

"Diane Wilchinski helped me and she was nothing but amazing and the process was fast. Had to cancel a previous policy and start a new one for a new home and everything was done over the phone."

"Great job Theresa M. Dotson"